Who we are
This website is operated by Parcelbrijollypigen Dispatch Notes Ltd (Company No. 14872356), 21 Canal Street, Bristol BS1 6PL, United Kingdom. We are the controller of personal data described in this policy. Contact: [email protected].
What we collect
We do not run accounts, newsletters or server-side forms. The contact message builder works entirely in your browser; nothing you type is transmitted to us unless you choose to email it. When you email us, we receive your email address, name and message content.
Our hosting provider may process technical data such as IP addresses and request logs for security and to deliver the site.
Why and on what basis
We use emails you send to reply and to improve our guides (legitimate interests). Hosting logs are processed to keep the service secure (legitimate interests).
Retention
We keep correspondence for up to 24 months unless a longer period is needed to resolve a matter. Hosting logs are retained according to the provider's standard schedule.
Sharing
We do not sell personal data. We share it only with service providers who help us operate the site and email, under appropriate agreements, or where the law requires.
Your rights
Under UK data protection law you may request access, correction, erasure, restriction or portability of your data, and object to processing. Contact us at the address above. You may also complain to the Information Commissioner's Office (ico.org.uk).
Cookies and storage
See our Cookies page for details.